![]() (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. If the issue persists, let's do a root uninstall and reinstall of the software: Use this link for details on using the HP Print and Scan doctor: If I plug in a picture card to printer, it will print to the HP Support Community. Tried removing one ink cartridge, going to back-up mode, no help. Tried uninstall reinstall difficult and not sure done right, but I can get a window on computer saying print test page, it shows up in printer queue as "in error". It's as if the computer no longer recognizes the printer. Cables seem OK when I plug in printer, musical notes occur from computer, but no window occurs saying found new hardware. Tried 2 different cables, in both USB 2.0 (black) and 3.0 (blue) ports, makes no difference. Even tried reloading the original disc that came with printer, after online help didn't solve problem, but window comes up saying it can't be completed. Could aftermarket ink cartridges do this? Used them before with no problems, seems to me if it was cartridge the test page wouldn't be right. It will print a test page if initiated from printer, but not from computer (Lenovo, about 2 years old, Windows 10). No alarm lights screen on printer just doesn't change. Printer no longer takes commands from computer to print. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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